At Gemini Beauty Clinic, our treatment packages are designed to provide value while supporting consistent, long-term results.

To ensure a clear and fair experience for every client, please review the following terms before purchasing a package.

All packages must be paid in full at the time of purchase. Packages cannot be activated or redeemed until payment has been received.
Package purchases are non-refundable and cannot be exchanged for cash, monetary credit, or another form of compensation, except where required by applicable law. All Packages are Final Sale.
Packages are non-transferable and may only be redeemed by the individual who originally purchased them. They cannot be gifted, shared, or transferred to another person.

Each package has its own designated validity period, which will be communicated at the time of purchase.
Packages must be redeemed within their stated validity period. Once a package expires, any unused treatments or remaining sessions will expire and cannot be redeemed, extended, or exchanged, except where required by applicable law.
Unused packages may carry over into the following calendar year, provided they are still within their original validity period. The change of calendar year does not reset or extend the package expiry date.
Expiry dates cannot be extended due to scheduling preferences, personal circumstances, travel, or periods of inactivity.
Packages can not be put on pause or hold.

Package purchases are final at the price paid on the date of purchase. If a package is discounted, advertised, or included in a promotion after your purchase, the difference will not be refunded or credited.
Package discounts and special offers are valid only during the advertised promotional period and cannot be applied retroactivelyPackages cannot be combined with other discounts, promotional codes, referral offers, or special pricing unless explicitly stated.

All package appointments are subject to availability and must be booked in advance.
It is the client's responsibility to schedule and attend all included treatments before the package expires. We recommend booking sessions in advance to allow sufficient time to complete your package.
Packages are valid only for the specific services and number of sessions outlined at the time of purchase. Treatments cannot be substituted, upgraded, or exchanged for other services.
Unused sessions cannot be converted into monetary value, store credit, or another service.

All package appointments are subject to Gemini Beauty Clinic's regular booking, cancellation, and rescheduling policies.
Missed appointments and cancellations made with less than 48 hours' notice result in the applicable session being deducted from the package, in accordance with the clinic's cancellation policy.
Arrivals more than 15 minutes past the scheduled appointment time may be treated as a missed appointment, and the applicable package session may be forfeited.
Rescheduling is subject to availability and does not automatically extend the package validity period.

Packages are subject to the terms and conditions provided at the time of purchase.
Package terms cannot be altered verbally or through informal requests. Any approved changes must be confirmed in writing by Gemini Beauty Clinic.
Gemini Beauty Clinic reserves the right to update package offerings, pricing, and promotional availability at any time. Changes will not retroactively alter the agreed terms of an existing purchase.
These terms are subject to applicable Ontario consumer protection laws. Nothing in this policy is intended to limit any rights a client may have under applicable legislation. By purchasing a package, clients acknowledge that they have reviewed and agree to the applicable package terms and conditions.

All treatments remain subject to a professional consultation and suitability assessment.
If a client's skin condition, health circumstances, or other factors make a particular treatment unsuitable, Gemini Beauty Clinic reserves the right to recommend an alternative treatment where appropriate.
No treatment will be performed if it is considered unsuitable or unsafe. Any changes to the original package arrangement will be discussed with the client and handled in accordance with applicable consumer protection laws.